Dr. Lee: The best quality of our practice is relationship, the relationship that we build from the day that you walk in. As you walk through my office, you will be greeted by my team members the minute you walk in. You will have a grand tour of the office. We will demonstrate all the technology, we will show you all the technology that we have in the office. Whether you have a small problem or a large problem, we will cater towards you. We will customize that treatment plan for you. You will always walk out with a full understanding, comprehensively, what needs to get done, whether it’s a small problem for a smudge filling or a smile makeover, or just simply a cleaning of your teeth. We’re looking forward to meeting you. I love to meet you. My team is looking forward to seeing you soon.
Man: It’s been years since I’ve been coming to this practice. It’s been top-notch every single appointment, no matter what, no matter who’s behind the desk, no matter who’s, you know, taking care of me in the chair. It’s been top-notch. It’s been very consistent. So I would say very stellar customer service every single time. And it’s been very consistent every single time as well.
Woman 1: I actually met with a few different offices before I chose to come here. And what I would say is when you come here, Dr. Lee will kind of identify your problem, really hone in on what needs to get done, and then he kind of lays the groundwork for where you’re going to go.
Woman 2: Anytime you have a procedure here, someone in the office will call and check on you. So it’s not something that I think happens in a lot of practices, usually, you’re on your own. Dr. Lee is always available. So if you need to speak to him directly, he will make himself available to you. And he also will directly call his patients after procedures to check on them.
Woman 3: The excellence with which he does everything, the resources he brings with his staff, first of all, they’re highly skilled. He pours into his staff, they’re all happy here because he creates a family environment for his staff and we get to experience the benefits of that because they come alongside and they’re friends. They’re friends and they’re excellent in what they do.