I would say my office philosophy would be providing that amazing patient experience for everyone that walks through the door. I love coming to Dr. Lee’s practice because I feel like it’s a very friendly atmosphere. Everybody, they greet you by name, so you feel like they know you.
They’re very personable. You just, you don’t feel like, oh, you’re just another number, and everybody is just so welcoming. And coming from a dentist that I’ve been to for, since I was a kid, she recently retired, and I, you know, I like that at-home feel.
Everybody knows you, knows you by name, and greets you. And, I mean, I got that as soon as I walked in the door, and I just love it. Quality of care that I’ve gotten since I’ve been coming to this practice has been great.
Twelve years ago, I was diagnosed with cancer, and it was my saliva gland, and I had radiation treatment, so I have a lot of issues with my mouth, and so I have to do a lot of preventative treatment. I get cavities, very eerie, and things like that, and they are just so great. I have to come a lot for cleanings, and it’s not stressful.
It’s very, they make me feel very comfortable when I come in and do any procedure, tell me exactly what’s going to happen, and they just take a lot of the stress away. If you have anxiety, scare, things like that, then you can throw that out the window before you even walk in the door. The staff is going to be, they’re going to be very, very welcoming, probably going to throw a joke or two at you to get you comfortable, and then once you walk through that door, just be prepared to have a relaxing, relaxing environment, very professional, very goal-oriented in everything they do.
Also, at the end, you’re getting your warm smile on your way out. Like I said from before, I’ve always considered Dr. Lee as a brother from another mother. This company is my extended family.
At Smiles by Paul Lee, you can expect amazing patient experience the minute you walk through that door. We can’t wait to serve you and your family.
